Frequently Asked Questions

Digital Distribution 6 questions
  • How much do I earn per download and/or stream?

    Your revenue per download and stream varies by shop and sales country.

  • How do I know that my music has been distributed?

    We will send u a fanlink that brings all the stores together. This way, you allow your fans to choose where they would like to download or stream your music.

  • How quickly will I see my Release on stores?

    We deal with all submissions of music releases as soon as we can. Most releases can be delivered to stores within 24-48 hours of us receiving them. Once received and we have checked that all is correct with your release package (including metadata and file formats), we will begin delivery to our distribution network. Some stores will have your music online the next day and some within a week, few stores may take slightly longer. We have no control over how soon stores will publish releases. Each store has its own ingestion methods and some even use manual ingestion. Releases that do not meet store specifications will be delayed, which is why we take care with our metadata and will send releases back to you asking for corrections if necessary. If you have a release that needs to go out on a certain day, it is always best to plan ahead of time and deliver your releases to us 6 weeks in advance.

  • What do I need to upload a Release?
    • If you have recorded your music or you have music you own the legal rights to release, then you are well on the way to being able to use our service. You need:
    • Music files in WAV format (alternatively: MP3)
    • Artwork in JPG format
    • Metadata information such as genre and performers etc.
  • What if I want to publish a Cover version?

    If you want to publish a cover version of an original recording, you have to follow these guidelines:

    • You have to enter all copyright owners of the original with full names (composer, songwriter and publisher).
    • You can’t use the original artist name. The title must not include “originally performed by”, “in the style of”, “tribute to” or “cover of”. The original artist can’t be mentioned or displayed on the cover picture.
    • You can’t change the song title of the original.
    • During the upload you have to enter “Cover Version” in the version field.
    • You can’t use the original recordings or parts of it. To do so, you need a written permission from the label.
    • You can’t change the original lyrics or composition. To do so, you need a written permission from the copyright owners.
    • Cover versions can’t sound exactly like the original, because such “soundalike” versions will be rejected by the shops.
    • If you can’t obtain the rights from a collecting society, you have to get a written permission from the copyright owners or publisher.

    Cover versions are often legally problematic. We recommend to always get written permissions from the copyright owners or to consult a lawyer.

    We can’t guarantee that cover version will be accepted by the shops. Some shops reject cover versions, if there are already too many versions of the same song.

  • What if I want to use samples?

    To use parts of other songs (“samples”) you need a written permission from the label owning the master rights of the original recording. If you use samples from music libraries, make sure you’re allowed to use them for commercial purposes.

General 19 questions
  • What Services do Palmwine Media Offer?

    We enable musicians, bands, promoters and independent labels to sell their music on iTunes, Spotify, Apple Music, Amazon, Google, Deezer, Boomplay, Tidal and others. We distribute worldwide, account for all downloads/streams, and pay out gross revenue.

    We also provide digital optimization, search/social/online marketing and promotional services.

  • Do I have to Sign a Contract? Can I cancel anytime?

    The contract is defined by our Terms of Service. By signing up to use our service, you’re goo. You can look them up here.

    You can cancel by the discontinued usage of our services. You can also request for take-downs of your contents and subsequent closure of your account with us, at any time.

  • How does it work?
    • Sign up on our website
    • Upload your release and promote it
    • We take care of everything else.
  • What is a Release?

    A release is a digital single, Extended Play (EP) or Album (or “product”). Every release consists of 1-25 songs (or “tracks”), a cover picture and the release info (such as title, artist, songwriter, composer).

  • Do you offer any Promotional Services?

    Yes, we offer playlisting and marketing campaigns through our in-house team. They work with artists on a case-by-case basis through a submission and review process.

  • We are a Record Label, do you give different deals for labels?

    This depends on the size of the label. If you are a registered record label with a regular number of releases each month or year and have good promotional plans, please contact us before signing up. We would be happy to discuss what you require from us and how we can best work with each other. Our distribution system, allows labels to have a ‘label’ account so you can manage the artists and the releases that make up your record label. You can assign separate log-ins and permissions for your artists and others on your team to ensure that everyone is only seeing what they have permission to view.

  • Can I choose the sales price?

    The shops set the exact sales price depending on the sales country.

  • When and how do I get my sales statistics?

    You can view your current sales and statistics in your account at any time. We automatically show you the sales data that is currently provided by the shops. We can’t predict when sales will be reported to us.

  • How much do I earn per download and/or stream?

    Your revenue per download and stream varies by shop and sales country.

  • How do I know that my music has been distributed?

    We will send u a fanlink that brings all the stores together. This way, you allow your fans to choose where they would like to download or stream your music.

  • How quickly will I see my Release on stores?

    We deal with all submissions of music releases as soon as we can. Most releases can be delivered to stores within 24-48 hours of us receiving them. Once received and we have checked that all is correct with your release package (including metadata and file formats), we will begin delivery to our distribution network. Some stores will have your music online the next day and some within a week, few stores may take slightly longer. We have no control over how soon stores will publish releases. Each store has its own ingestion methods and some even use manual ingestion. Releases that do not meet store specifications will be delayed, which is why we take care with our metadata and will send releases back to you asking for corrections if necessary. If you have a release that needs to go out on a certain day, it is always best to plan ahead of time and deliver your releases to us 6 weeks in advance.

  • What do I need to upload a Release?
    • If you have recorded your music or you have music you own the legal rights to release, then you are well on the way to being able to use our service. You need:
    • Music files in WAV format (alternatively: MP3)
    • Artwork in JPG format
    • Metadata information such as genre and performers etc.
  • What if my Artiste Name is already in use?
    • Each artist name has to be distinctive and unique and can not be in use by another artist or band already. Before using our service you should research if your artist name is already in use by another artist or band (e.g. by search on Google, iTunes, Spotify).
    • If the artist name is already in use, your releases will be added to the already existing artist profile in the shops and can be deleted at any time. Furthermore, you could be violating name or trademark rights and therefore be legally liable. If you think you own the artist name rights, please contact a lawyer.
  • What if I want to publish a Cover version?

    If you want to publish a cover version of an original recording, you have to follow these guidelines:

    • You have to enter all copyright owners of the original with full names (composer, songwriter and publisher).
    • You can’t use the original artist name. The title must not include “originally performed by”, “in the style of”, “tribute to” or “cover of”. The original artist can’t be mentioned or displayed on the cover picture.
    • You can’t change the song title of the original.
    • During the upload you have to enter “Cover Version” in the version field.
    • You can’t use the original recordings or parts of it. To do so, you need a written permission from the label.
    • You can’t change the original lyrics or composition. To do so, you need a written permission from the copyright owners.
    • Cover versions can’t sound exactly like the original, because such “soundalike” versions will be rejected by the shops.
    • If you can’t obtain the rights from a collecting society, you have to get a written permission from the copyright owners or publisher.

    Cover versions are often legally problematic. We recommend to always get written permissions from the copyright owners or to consult a lawyer.

    We can’t guarantee that cover version will be accepted by the shops. Some shops reject cover versions, if there are already too many versions of the same song.

  • What about my music rights?

    You keep all rights on your music. We only need the worldwide digital distribution right for the uploaded songs, during the time we distribute them. You’re not allowed to distribute the same songs with another digital distributor at the same time to the same shops. But of course, you can still exploit your songs in every other way possible, like on CD, LP, as YouTube video, on Soundcloud or as download on your homepage.

  • What if I want to use samples?

    To use parts of other songs (“samples”) you need a written permission from the label owning the master rights of the original recording. If you use samples from music libraries, make sure you’re allowed to use them for commercial purposes.

  • How do I know if the sales data is correct?

    Just place a test order of your release on iTunes. The download should appear in your preview within 1-3 days. Please be aware that sometimes sales are reported with delay. We have no influence on this.

  • When and how do I get paid? Is there a payment threshold?

    Digital stores take up to 3 months to make available downloads, streams and royalty reports. So when you first sign up there may be a 3 month delay before you receive your royalties, but you can still log in to your account on our site so you can keep track of your sales and know how much you can expect to receive. We pay our royalties safely and securely through .

    Once you’ve earned up to $50, you may request payment to your provided payment details. We pay in Naira and US Dollars for amounts over $100.

  • Why should I use Palmwine Media?
    • Palmwine Media is a Nigerian registered company that is legally bound by company laws and transparency. Many companies are not registered and that gives you very little legal protection.
    • You get 75% of the revenue, best deal in the Nigerian market.
    • We pride ourselves in being transparent, leveraging technology to provide updated and transparent numbers of streams, downloads and earned royalty.
    • Wonderful customer care service.
Technical 2 questions
  • What if my Artiste Name is already in use?
    • Each artist name has to be distinctive and unique and can not be in use by another artist or band already. Before using our service you should research if your artist name is already in use by another artist or band (e.g. by search on Google, iTunes, Spotify).
    • If the artist name is already in use, your releases will be added to the already existing artist profile in the shops and can be deleted at any time. Furthermore, you could be violating name or trademark rights and therefore be legally liable. If you think you own the artist name rights, please contact a lawyer.
  • What about my music rights?

    You keep all rights on your music. We only need the worldwide digital distribution right for the uploaded songs, during the time we distribute them. You’re not allowed to distribute the same songs with another digital distributor at the same time to the same shops. But of course, you can still exploit your songs in every other way possible, like on CD, LP, as YouTube video, on Soundcloud or as download on your homepage.

Vevo 7 questions
  • What are the requirements for a new Vevo Channel?
    For new Vevo artist channels, we will need:
    • A PR photo of the artist – must be high quality of at least 2,000 x 2,000 pixels at 72dpi. It also must be an actual photo of just the artist, and cannot be a logo, graphic, or artistic rendering of the artist.
    • A Channel Banner image – The template can be downloaded here. Please be aware of the “text and logo safe area” in the middle.

    Every new Channel created is entitled to a free Channel Banner image design. Just provide high quality images while submitting the Channel creation form.

  • Can I create a Vevo Channel for a Label?

    Vevo does NOT allow labels to have a Vevo channel created. All Vevo channels must be created per artist or group, and must be for an artist or group name.

    Furthermore, the titles of videos uploaded on Vevo are auto-generated from the Artist on the channel. So if we go ahead to create one for Fine Boy (FineBoyVEVO), all videos uploaded will have “Fine Boy – Video title feat. Artist” as their titles.

  • How long does it take to publish my video on Vevo?

    Our video upload/processing time is between 2-48 hours. You may use the video upload form from your account to submit your videos.

  • How long does it take to create my VEVO channel?

    After submitting your Channel creation request, it would be created within 5-7 days.

  • Can Palmwine Media Upload to my Existing Vevo Channel?

    Yes, we can upload to your existing channel. After logging in, use the ‘Request Vevo Channel’ to connect your existing Vevo channel and upload your video.

  • Can I control my Vevo YouTube artist Channel?

    Unfortunately, no. A Vevo branded YouTube channel is not like a regular YouTube channel in that it is managed by Vevo, and they do not give access to a third party. Therefore, artists will NOT receive a login to their Vevo channel.

    As an official Vevo partner, we can make changes and updates to your videos and channel info on your behalf. We can make the following changes:

    • Artist profile photo
    • Channel Banner
    • Social Media Links
    • Channel description
    • Channel keywords
    • Video Description
    • Video Title
    • Video thumbnails
    • Video keywords

    All of these can be requested by sending an email to hello@palmwine.media

  • Can I transfer my Vevo videos from another distributor?

    Since the channels themselves are managed by VEVO and not their partners, you may have multiple partners upload music videos to the same channel. Partners can only manage, own and report on the videos they upload.

    If you would like to transfer ownership of your existing videos to Palmwine Media, send us a request via email to hello@palmwine.media

YouTube Ads 4 questions
  • What is an In-stream Ad?

    An in-stream video ad plays before another video on either YouTube or the Google Display Network, depending on network settings. Viewers can choose to skip the ad after a few seconds. You pay when a viewer watches 30 seconds of the video (or the duration if it’s shorter than 30 seconds) or engages with the video, whichever comes first.

  • What is a Bumper Ad?

    A Bumper Ad is a non-skippable ad of at most 6 seconds, that plays before, in the middle or after a video.

  • What is a Video discovery Ad?

    A video discovery ad includes an image and some text. It can run on YouTube search results, next to related videos, and on the YouTube homepage. This ad will show differently, depending on the website or where on YouTube it appears. You pay only when someone clicks the ad to watch your video.

  • Are views gotten from YouTube Ads Monetized?

    No. An in-stream video ad shows up as an ad on another video.

    The main objective is to get fans of the content, if the viewer the Ad generated subscribes and comes back to watch that same video or other videos on the channel, those would be monetized.

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